Arbitration Advocacy:

The manner in which workplace grievances are handled is normally specified by a contract between the parties. The administration of this process is critical to the development and maintenance of positive workplace relationships. In fact, many labor relations professionals refer to the grievance procedure as day-to-day collective bargaining. Roles, rights and duties prior to arbitration will be explored in this session as well as techniques on settlement processes.

At times, workplace grievances cannot be settled by the parties and most labor agreements will provide for an appeal to an arbitrator who will hear the case and render a binding decision on the parties. This course will provide you with an overview of the essential components of arbitration, steps in preparation, the hearing, opening statements, burden of proof, evidence, witnesses, ethics and responsibilities. Knowing what an arbitrator is looking for may give you the tools to apply those standards at a lower level in the grievance process and avoid third-party decision making.

Audience:

Labor Relations, Human Resources, Benefits Administrator, Stewards, Local Union Officers and representatives of the International Union will benefit from this unique course. Following two days of intense lecture and practice sessions, your team will prepare and present your case to real arbitrators. The feedback is immediate and the learning real.