Tom O'Brien Consultant email  Tom O’Brien specializes in arbitration, mediation, labor-management training, and conflict resolution. He is currently in private practice as an Arbitrator/Mediator, and an adjunct professor for Webster University in Phoenix, Arizona, teaching negotiation skills. He joined the Federal Mediation and Conciliation Service in 1977 as a mediator in St. Louis, following eight years as Business Manager and President for the Office and Professional Employees International Union, (OPEIU), Local 13. In 1992, he relocated to the Federal Mediation and Conciliation Service’s Mobile, Alabama office. In 1995, he was appointed Regional Director for the agency’s Midwestern Region based in Cleveland, Ohio. In 1998, he was appointed National Deputy Director for the agency in Washington, D.C. where he was involved in several of the largest and most significant collective bargaining disputes in the country. He is a current member of the Arizona Labor Arbitrators Forum, and a board member of the Arizona Industrial Relations Association. He is Past President of both the Gateway and Alabama Chapters of the IRRA. (top) Douglas P. Hammond Consultant email  Doug Hammond, a native of the Buffalo, New York area, is an Arbitrator/Mediator currently in private practice with offices in Goodyear, Arizona and Seattle, Washington. He is listed on the Federal Mediation and Conciliation Service’s, State of Montana and State of Oregon rosters of arbitrators. Building on his 35 year career as a neutral in conflict resolution in the workplace, Doug specializes in labor arbitration and mediation in unionized settings. In 1975, following four years of service as Labor/Management Field Examiner with the National Labor Relations Board, Doug joined the Seattle office of the Federal Mediation and Conciliation Service as a Commissioner of Mediation. As a federal mediator, Doug mediated a number of significant labor disputes in industries such as aerospace, healthcare, hospitality and newspapers. In addition, he also mediated disputes involving public and federal sector labor/management groups. In 1995, he served on the Task Force for the Future of the Federal Mediation and Conciliation Service, a group charged with recommending organizational changes to the Director. During his tenure with the Federal Mediation and Conciliation Service, Doug was chosen to represent the agency and the U.S. Government in assisting the burgeoning labor/management systems in both Hungary and Panama. From 1977 to 1996, Doug served as an adjunct professor in the Graduate School of Business and the Institute of Public Administration at Seattle University. He holds a B.S. in Management from the SUNY at Buffalo, and a M.S.I.R. from the Institute of Industrial Relations, Loyola University, Chicago. He was elected as the President of the Arizona Industrial Relations Association for 2007, and is a member of the Arizona Labor Arbitrators Forum. (top)