One of the most effective and complete tools on collective bargaining negotiations you can find. Former Director of the Federal Mediation and Conciliation Service, C. Richard Barnes puts his thirty-five years of negotiating and mediating experience into this eight part series focusing on “Communication Skills, Communication Theory, Negotiation Styles, Negotiation Tools, Game Theory and the Psychology of Negotiation.”

This product leads you through the process of determining strategies, tactics and counter-tactics that come into play in traditional distributive negotiations along with principals for effective cooperative and collaborative negotiation.

Participant Objectives:

Develop a common negotiation language in order to strengthen communication during the negotiation process.

Maximize their effectiveness when negotiating is strategic and tactical face-to-face situations.

Minimize conflict and deadlocks by acquiring necessary skills for conflict management.

Gain recognition that relationship building is critical to influencing others.

Determine the appropriateness of your negotiating style.


Human Resource Managers, Labor Relations Managers, Union Officials, Labor Attorneys, Training Directors - select this product as an individual resource or purchase the teaching and facilitation guides to train your entire negotiation team.